Nokia Mobile Care builds a simpler, better customer experience around the mobile device by giving communications service providers (CSPs) visibility and control across devices, networks and systems. The solution includes Nokia Self-Service App to allow customers to self-diagnose and fix device-related connectivity issues, make configuration changes and check detailed device status information. CSPs can reduce helpdesk calls and costs, while turning the customer experience into a differentiator that secures loyalty and unlocks new engagement and monetization opportunities.