Nokia NetGuard ACM White Paper
Mobile service providers face growing operational challenges from new 3G, 4G, and 5G technologies, as well as massive radio access network expansion from small cells. What’s more, backhaul complexity has increased dramatically with the transition to Ethernet/IP. New business models resulting from Machine-to-Machine (M2M), Internet-of-Things (IoT) and Network Function Virtualization (NFV) have further complicated operations while rising customer expectations have increased service assurance challenges. At the same time, operators are racing to introduce new services, maintain network quality, and improve costs. Moreover, network and service quality are directly linked to customer loyalty and, in the same way, operational efficiency is directly linked to profitability.